FAQ
-
Why Choose Ignite Moments?
We like to think we bring something different to the table. With our floral stylist’s expertise and creativity, we can actualise your wedding vision!
Our décor is created from scratch from high quality materials so we can produce a premium, elegant look.
-
What do we offer?
We expertise in creative floral styling. We can handle the décor for all your wedding events from engagements to large weddings to more traditional events such as mehndis.
We also decorate wedding cars!
-
Can you cater to cultural events that are not desi?
While we specialise in desi décor, we can certainly style other cultural events!
We have experience in styling Arabian and Turkish henna nights. We love getting creative with different cultural wedding events so don’t hesitate to enquire about your own events!
-
What do I need to prepare for the consultation?
We would appreciate if you have a budget range, stage size and theme ready when you contact us. However, if you are are unsure of the theme that you would like, contact us and we can help you pick something that fits you best!
-
How much does delivery cost?
We charge $3/km from Campbellfield VIC, 3061. However, we may need to use external delivery services which will incur an additional cost.
-
What is your cancellation policy?
Clients can cancel at any time before the week of the event, however please note that a cancellation fee applies. This is the 10% non-refundable deposit paid at the confirmation of your order.
-
Can I change the colour of the base flowers in the standard package?
Unfortunately, we cannot change the base colour of the standard packages. We have selected white as the base colour as this is the most requested colour from our clients. If you would like a different base colour, please consider the premium packages.
-
I want something very different.
Our favourite type of inquiry. We’re up for the challenge!